Shipping Policy

TERMS AND CONDITIONS

Les Soins Corporels l’Herbier offers free delivery in Québec with all orders of $ 69 or more before tax. For all orders of less than $ 69, the delivery charge is $ 10.00. The shipping cost for Canada and International orders is at your expense depending on the country


REGULATIONS AND RESTRICTIONS

  • Orders are shipped only on working days, Monday to Friday (except public holidays).
  • All our orders are shipped through Canada Post or Purolator.
  • Estimated delivery times do not include order processing time (1 to 2 business days).
  • No order can be changed.
  • If you have any questions, please don’t hesitate to contact us by email:  info@soinslherbier.com
  • We are not responsible for the theft of your package.
  • We cannot reimburse or exchange the product or products damaged by heat or cold during delivery.

 


ESTIMATED DELIVERY TIMES

The delivery times with Canada Post (Standard delivery) are:

Quebec and Ontario: 4 to 10 working days

Other provinces: 4 to 10 working days

Please note:

  • When your order is processed, you will receive an email with a tracking number. Please check your spam emails in case you haven’t received it in your inbox.
  • When your order has been shipped, you will receive a confirmation email with your tracking number.
  • Please note that we are not responsible for delivery delays caused by Canada Post. Use your tracking number to get a precise answer directly on the Canada Post website, contacting us only slows down our service. https://www.canadapost.ca/trackweb/fr#/home
  • International orders may result in customs fees (it is not us who choose to put these fees, it is the taxes that countries choose to put on goods from abroad) as well as a variable delivery time for which Les Soins Corporels l’Herbier assumes no responsibility.

 

* Delivery costs are subject to change without notice at any time.